Privacy Policy

Last Updated: January 2025

Here's the thing about privacy policies - most read like they were written by lawyers who've never actually used the internet. This one's different. We're going to tell you exactly what data we collect, why we need it, and what we do with it.

What Information We Collect

When you use CasinoCompare to research casino software platforms, we collect:

  • Contact details - Name, email, phone number when you request consultation
  • Company information - Business name, role, jurisdiction (helps us give better recommendations)
  • Usage data - Pages viewed, time spent, comparison filters used
  • Technical data - IP address, browser type, device info (standard web analytics)

We don't collect payment information. We're a comparison platform, not a payment processor.

Why We Need This Data

Short answer: to actually help you find the right casino software.

When you tell us you're launching in New Jersey versus Malta, that changes everything about our recommendations. When we see operators spending 15 minutes comparing live dealer platforms, we know that's a priority topic worth expanding.

We use your data to:

  1. Match you with relevant casino platform vendors
  2. Provide personalized consultation during your 30-minute expert call
  3. Improve our comparison tools based on what operators actually care about
  4. Send follow-up resources (only if you opt in - we're not spammers)

Who Gets Access to Your Information

We share your contact details with casino software vendors only when you explicitly request to be connected. No surprise sales calls from providers you didn't ask about.

Third parties with limited access:

  • Analytics providers - Google Analytics (anonymized data only)
  • Email service - For consultation booking confirmations
  • CRM system - To manage consultation requests efficiently

We never sell your data. Period. Our business model is comparison and consultation, not data brokerage.

Your Rights and Controls

You own your data. Here's what you can do:

  • Request a copy of all data we hold about you
  • Ask us to delete your information (within legal retention limits)
  • Opt out of marketing emails anytime (one-click unsubscribe)
  • Update or correct your information through your account settings

Data Security

We use industry-standard encryption (SSL/TLS) for data transmission. Our servers are hosted with AWS in SOC 2 compliant data centers. Access to personal data is restricted to authorized personnel only.

That said - no system is 100% secure. We do our best, but if you're sharing nuclear launch codes, maybe use a different method.

Cookies and Tracking

We use essential cookies for site functionality and analytics cookies to understand usage patterns. You can disable non-essential cookies through your browser settings, but some features might not work properly.

Changes to This Policy

We'll update this policy when needed. Major changes will be announced via email to registered users. The "Last Updated" date at the top always reflects the current version.

Questions or Concerns?

Contact our privacy team at [email protected]. We respond within 48 business hours - usually faster.

Real humans read these emails. Not chatbots.